Terms & Conditions at Thompson Clarke Interiors

Our terms and conditions are in accordance with the rules and regulations set out in the Consumer Rights Act 2015.  In addition to this we have detailed the following terms and information below for your easy referral:-

Payment

We accept Paypal, Visa, Mastercard, and Maestro.

Receipt of Order Confirmation

You will receive an order receipt confirmation email as soon as you have placed an order.

Pricing

Prices include VAT at the rate of 20% and exclude delivery costs unless otherwise stated. Prices reflect product costs and availability and any changes to these may result in changes to the retail prices shown online.

Dispatch Policy 

While every effort will be made to ensure that all items shown are in stock, we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order without charge.

Product Information

We do our very best to ensure that all items you see are as close as possible to the photographs shown, but, since they are not mass-produced, and many of them are either handmade from natural materials or hand-finished, slight variations in colour and size may occur from time to time. We hope that you understand this and appreciate the skill and craftsmanship required to make such high quality products.

Deliveries

You have the option of free in-store collection.  Otherwise our costs of delivery will be as displayed to you on our website.  Deliveries are subject to availability of service, accessibility to property, local customs costs/regulations, transport mode and shipment size.  For all international shipping, please note that any import taxes, customs and local sales taxes levied and associated with international delivery will be the responsibility of the recipient.  We are not responsible for delays outside of our control but will do everything we can to ensure a speedy and efficient delivery service. Please contact us if you have any questions regarding your delivery; info@thompsonclarke.com or +44 (0) 289045 0060.