Shipping with Thompson Clarke

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order without charge.

Product Information

We do our very best to ensure that all items you see are as close as possible to the photographs shown, but, since they are not mass-produced, and many of them are either handmade from natural materials or hand-finished, slight variations in colour and size may occur from time to time. We hope that you understand this and appreciate the skill and craftsmanship required to make such high quality products.


You have the option of free in-store collection. Otherwise our costs of delivery will be as displayed to you on our website. Deliveries are subject to availability of service, accessibility to property, local customs costs/regulations, transport mode and shipment size. For all international shipping, please note that any import taxes, customs and local sales taxes levied and associated with international delivery will be the responsibility of the recipient. We are not responsible for delays outside of our control but will do everything we can to ensure a speedy and efficient delivery service.